Insurance and fees
Online therapy in Florida covered by insurance
Alicia is in-network with many major plans, and coverage is verified before your first session so there are no surprises.
Self-pay
$150
per individual session. Couples sessions, via exception, $200.
Sliding scale
May be available
If cost is a barrier, ask. Alicia will tell you honestly what is possible.
In-network plans
10
major insurance plans accepted, listed below.
Insurance accepted
Coverage and out-of-pocket costs depend on your specific plan. Your benefits will be verified before your first appointment, so you know what to expect.
Aetna
Alicia is an in-network online therapist for Aetna members in Florida. Aetna behavioral health plans typically cover telehealth therapy sessions the same way they cover office visits; your exact copay depends on your plan and is confirmed before your first session.
Carelon Behavioral Health
Carelon Behavioral Health (formerly Beacon) members throughout Florida can see Alicia online. Carelon manages the behavioral health benefits for many employer plans, so your therapy benefit may run through Carelon even if your medical card shows another insurer.
Cigna
Cigna and Evernorth Behavioral Health members in Florida can use their benefits for online therapy with Alicia. Most Cigna plans treat virtual mental health visits as standard outpatient care with a predictable copay, verified before you begin.
Florida Blue
As Florida’s Blue Cross Blue Shield plan, Florida Blue is one of the most common insurances in the state, and Alicia accepts it for online therapy. Many Florida Blue plans include strong telehealth mental health coverage.
United Healthcare Medicare Advantage
Alicia sees clients with United Healthcare Medicare Advantage plans, which is helpful for older Florida residents who want therapy from home rather than traveling to an office. Medicare Advantage telehealth mental health coverage has expanded significantly in recent years.
Oscar (Optum)
Oscar health plan members in Florida can see Alicia online; Oscar’s behavioral health network is administered through Optum. Oscar plans are common among self-employed Floridians who buy coverage on the marketplace.
Oxford (Optum)
Oxford members, including snowbirds and recent transplants whose plans originated in the Northeast, can use their Optum-administered behavioral health benefits for online sessions with Alicia while they reside in Florida.
UnitedHealthcare (Optum)
UnitedHealthcare members across Florida can use their Optum behavioral health benefits for online therapy with Alicia. UHC is one of the largest insurers in the state, and most plans cover virtual therapy visits.
Horizon Blue Cross and Blue Shield of New Jersey
Florida residents who kept their Horizon BCBS of New Jersey coverage after relocating can often use it for online therapy with Alicia. This is common for new Florida residents whose employer coverage is based in New Jersey.
Blue Cross Blue Shield of Massachusetts
Like Horizon members, Floridians covered by Blue Cross Blue Shield of Massachusetts, often relocated professionals and retirees, can typically use their plan for telehealth therapy with Alicia while residing in Florida.
How payment works
Insurance billing is handled through Headway, Alicia's insurance and billing partner. After you reach out, Headway will contact you by email to verify your coverage, collect your copay information, and tell you exactly what each session will cost before you begin. No surprises, no paperwork chase.
Not sure about your coverage?
Send a request with your insurance company's name and Alicia will have your benefits verified before your first session. You will know exactly what a session costs before you commit to anything.
Prefer to talk? Call or text (954) 648-7874